If you need help with an order, please email: [email protected] and our team will be happy to assist. Please include a phone number and best time for them to contact you if you would like a personal follow up.
Our support team works Monday-Friday from 8-5 PM MST. We do check emails over the weekend but please know that if you are contacting us over the weekend, you will be one of our first contacts on Monday morning.
If you’ve ordered a packages, we typically ship all orders within one business day of receiving an order. If you need to update an address or something with your order, please email [email protected] The support team manages all shipping of packages and will respond to you and can usually make updates to your shipping information if you notify us within 12 hours of playing your order.
And.. Feel free to email Jason directly.
He answers his email and don’t be surprised if you get an email or phone response from him.
You can reach Jason’s personal email at: [email protected]
If I purchase the PDF file from your site, will I have immediate access to the song?
Yes, you will be able to download the song from the purchase confirmation page and we will also send you an email. Here’s a link to a walkthrough video that shows you how to access your PDF files after you’ve ordered from the site: https://youtu.be/8_H2IRE9EvU
What program do you use to play music on your iPad?
I prefer to use the App “ForScore” but there are several apps that you can use to do the same thing.
How can I turn pages on my ipad with a foot pedal?
I’ve been using the AirTurn footpedals since they first came out and love them. They are simple and work great. You can learn more about them at: http://www.airturn.com/bluetooth-pedals
What program do you use to write your music?
I started writing music with pencil and paper. I now use Finale, which is a bit pricy. There are some good intro options with Finale though. The other program out there is Sibelius. I’ve tried both. Neither one is very easy for a beginning but I think that Finale is the easiest of the two. Sibelius is a bit hard to figure out if you have used Finale. There are fans of both music notation softwares though. There are also some pretty cool apps for the iPad now that you can write music on, but if you do want to get serious about writing music you’ll likely need to eventually buy a license of Finale or Sibelius.
What program do you use to record your songs?
I record my songs in a studio but we use a software program called ProTools.
What do you charge to do concerts for small groups?
One of the things I love doing is playing for small groups of people. If you are planning a Holiday party and would like to have piano entertainment or a concert for a small group of people, send me an email. These in-home shows can go as long as you’d like. I typically charge $475 for this type of event plus travel costs. If you are in Northern Utah and I can get to your home in 30 minutes, I don’t charge any extra. If more travel time is involved, we can talk and figure out a price that we both feel is fair.
Do you teach piano lessons, composing, or mentor aspiring musicians?
I’ve never taught piano lessons but I have worked with a few people over the years who were wanting to learn more about composing. I love helping mentor young composers or aspiring musicians. To do this, we actually stared Aingeal Music Worldwide to help organize many of my musician friends and allow us to provide a more structured type of mentoring. If you’d like to get into the music business or learn more about whether music may be a career path for you, please reach out to me via email, share a bit of your story and tell me how you think I might be able to help. I have many connections that can help with recording at the studio, getting your music to iTunes, learning about music notation, orchestration, film and Video game music, mixing, etc, and I’m happy to make introductions to the right people to help someone. Again, just send me an email to [email protected] and tell me what you might be looking for help with.